If your London based business is solely based on online sales, then you might want to know that the only actual human contact your clients will have with your business is when they are receiving their parcels from your selected courier company. It is for this reason that it is vitally important that you select your London courier company carefully.
Many customers will see your selected courier company as the face of your business and an unreliable courier company can also mean that your clients could see your business as unreliable. Here are a few things you need to keep in mind when selected a London courier company to handle your deliveries.
One of the last things you will want happening is that your parcels get lost in the post. When you are choosing the right courier company for your business to make sure that your company offers parcel tracking. Parcel tracking not only offers you peace of mind but will also ensure that your customers can rest assured that their parcels will not be lost.
You also do not want to blow all your profits on courier costs. When shopping around for the right company make sure that you get several quotes. There are a number of online portals which allow you to compare quotes from various companies to ensure that you are getting the best possible deal for your business. Many of these sites will also show you the courier companies which are already traveling similar delivery routes. You need to take note, however, that very often the best price does not mean the best service. It is for this reason that it is recommended that you get at least five quotes for the job you want to be done.
This is arguably one of the most important aspects of choosing your London courier. Make sure that you thoroughly do your homework on the company you plan on selecting. Always check references and reviews before settling on a courier. Many of the comparative websites out there also feature reviews by customers. If, however, you are electing to go through an independent company, it is a great idea to ask for previous customer reviews and references. If the company has a website, then there should also be a section for reviews. Make use of all the resources available to you to choose the right company.
You always need to consider how quickly you want your customer to have their parcel. Do you want your customer to have it immediately? Then you should opt for the same day courier or overnight courier. If you are, however, flexible with your time, then you can opt for building a long relationship with your chosen company and find a tailored solution that will work well for both of you.
Remember that your chosen courier company should be an extension of the services you offer within your business. You need to make sure that the company you select is professional in every element of the job.